O Jeito

Decode real Brazilian Portuguese, one word at a time.

Contact support

Have a question, ran into a bug, or want to share feedback? We read every message.

support@ojeito.app

Frequently asked questions

How do I import a video or screenshot?

Share a video or photo from your Photos app directly to O Jeito using the share sheet, or import it from within the app. O Jeito transcribes the audio and lets you tap any word to see its meaning, formality, and cultural context.

What is the Focus Pool?

The Focus Pool is your monthly budget for decoding words and importing new clips or screenshots. Saving words, reviewing your Passport, and revisiting past decodes never uses up your pool. When you run low, you can wait for your monthly reset or top up instantly with a small credit pack.

How do I delete my account and data?

Open the app, go to Settings, and select Delete Account. This permanently removes your account and personal data from our servers. If you'd rather just clear your saved words while keeping your account, use Clear Passport instead.

How do I restore a purchase or manage my subscription?

Subscriptions and credit packs are managed through your Apple ID. Go to your iPhone's Settings > [your name] > Subscriptions to view or cancel a plan. If a purchase didn't unlock correctly, contact us at support@ojeito.app and we'll help sort it out.

Where can I read the Privacy Policy or Terms of Service?

You can read our Privacy Policy here. Links are also available in the app under Settings. Our Terms of Service will be linked here once published.